Yes it's True! We retain 97% of our customer value. Year on Year on Year!
(The other 3% go out of business or stop using tapes or, in a few cases, are lost to the competition. Many of those soon come back to us.)
How do we achieve it?
It's not rocket science. We do it by consistently providing:
- Great Products
- Excellent Delivery
- Fantastic Service
- Unmatched Technical Support
Here's the proof!
F P Tapes
"Technibond has been a preferred supplier of FP Tapes limited in Ireland since 2004. Since that time we have had the benefit of doing business with a Company that has a high commitment to service. Deliveries are on time and the quality and presentation of their products is of a very high standard. Our business is twenty five years old, and in all that time we have not had another distributor that would meet the exacting standards that Technibond applies to their business. It is indeed a pleasure to do business with this Company."
Geraldine Healy, MD
"Boyland Joinery supply high quality joinery products, including timber windows that carry a comprehensive guarantee.
We require high quality components and have used Technibond since 2003. Technibond provided glazing and bonding tapes plus advice and application equipment that not only saved us money, but allowed us to bring all our glazing in-house to improve performance and quality. Additionally Technibond always delivers on time and provides an excellent Technical response to our queries."
G F Haynes
"Technibond Ltd offer G. F. Haynes excellent service, reliability, good quality products, technical support and are registered to BS EN ISO 9001:2008"
Shelley Robins, Director
Following our recent discussions please find listed my comments regarding our experiences with Technibond -
- You as a company are very proactive and responsive to our requirements
- Technibond display a flexibility and technical ability to adapt your products
- Delivery turnaround is fast and effective
- Testing facilities are available with good feedback to customers
- Production specification and overall product effectiveness is very sound
... very happy with the service, we get a delivery at the end or very early in the month regular as clockwork and the customers love the product.
Keep it up!!
Have a great Christmas
Gould Autoplates & Signs Ltd.
Just a quick thank you for despatching samples requested for 8mm and 16mm foam.
Very much appreciated the length sent to enable me to build a complete prototype panel.
Especially to the female who took the call for help and friendly manner and kindness
Have a good weekend
Navitron Systems Ltd.
Technibond has been a key supplier to Kingdom Industrial Supplies Ltd for 4 years and during this period they have provided us with an extremely efficient service. Their customer services are quick to respond to our requests, whether for quotations or general enquiries, orders are processed and delivered on time.
They have a reliable technical support team and offer on-site training.
Technibond meet the high standards required by Kingdom and we endorse them as an "A" rated company.
We started dealing with Technibond in May 2012 after experiencing quality issues with a previous supplier. After visiting our factory and listening to our problems Technibond were able to offer technical advice and support. We now have a quality tape we apply by using a bespoke applicator supplied by Technibond. As a result our productivity has increased by 25%.
Technibond provide an all-in-one solution for us by delivering technical and commercial support, backed up by excellent customer service. This enables us to provide our customers with a quality product in a competitive market.
We rely on strength and good fitment for all our parts to ensure longevity under the most testing of
environments. Techniflex and their products have helped massively to achieve this. Not only have we
been very happy with the various tapes but also the level of customer service has been excellent.
With time scales being very important, we received various samples and full size tapes to order very
promptly which has helped us meet our deadlines.
Director and Head Designer at Carbonwurks